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Privacy Policy

1. Introduction and Our Commitment to Privacy

ANAS CANADA for Immigration Inc. ("we," "us," "our") is a firm led by a Regulated Canadian Immigration Consultant (RCIC) and is deeply committed to the privacy and security of your personal data. We understand that the information you share with us is highly sensitive, particularly in the context of immigration services. This privacy policy is a transparent declaration of our practices, designed to build trust and assure you that your data is handled with the utmost care, integrity, and in full compliance with global privacy standards.

2. Scope and Applicability

This policy governs the collection, use, and disclosure of personal data through our website, www.anascanada.ca (the "Site"), and in the course of providing our professional immigration consultation and application services. It applies to all clients, prospective clients, and users of our Site, regardless of their geographic location.

3. Legal Frameworks and Our Commitment to Compliance

Our privacy practices are meticulously designed to be in strict compliance with the following international and national legal frameworks:

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  • Personal Information Protection and Electronic Documents Act (PIPEDA): As a Canadian firm, we are governed by this federal law, which sets the foundation for how we manage personal data in our commercial activities.

  • General Data Protection Regulation (GDPR): For data subjects located in the European Union, this policy is structured to meet the high standards of the GDPR, including the principles of lawfulness, fairness, transparency, and data minimization. Where there is any inconsistency, the GDPR's provisions shall take precedence.

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California Consumer Privacy Act (CCPA): For residents of California, we ensure that their rights as consumers under the CCPA are fully respected, including the right to know and the right to opt-out.

4. Consent and Your Control

By accessing our Site or engaging with our services, you provide your explicit consent to the terms of this Privacy Policy. You maintain full control over your data. You have the right to withdraw your consent at any time, in which case we will cease processing your data. Please be aware that this may affect our ability to continue providing certain services to you.

5. Data We Collect and Our Lawful Basis for Processing

We collect personal data only when it is necessary for a specific, legitimate purpose. Our legal basis for processing your data is primarily for the fulfillment of our contract to provide immigration services, and in some cases, with your explicit consent or for our legitimate business interests.

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a. Data You Provide to Us (Contractual Obligation & Consent)

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This data is essential for the provision of our services and is collected when you fill out evaluation forms, register an account, or communicate with us.

  • Identity & Contact Data: Name, date of birth, gender, marital status, nationality, email, phone number, physical address.

  • Immigration Profile Data: Employment history, educational background, language skills, family status, previous immigration history, and any other information directly relevant to assessing your eligibility for immigration programs.

  • Financial Data: Payment information (credit card details, banking information) to process service fees.

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b. Data We Collect Automatically (Legitimate Interests)

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To ensure our Site is functional, secure, and user-friendly, we collect certain data automatically through our legitimate business interests.

  • Technical Data: IP address, device type, browser type, operating system. This is used for security, diagnostics, and improving site compatibility.

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Usage Data: Details of your visits to our Site, including links clicked, pages viewed, and duration of visits. This helps us analyze user behavior to enhance our services and user experience.

6. How We Use and Process Your Data

The personal data we collect is processed for the following specific purposes:

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  • Service Provision: To assess your immigration profile, provide expert consultation, prepare and review immigration applications, and fulfill our contractual obligations to you.

  • Communication: To manage your account, respond to inquiries, schedule appointments, and provide updates on your case status.

  • Billing & Payments: To process payments for the services you have requested.

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Service Improvement & Analytics: To analyze user trends, monitor the performance of our Site, and improve our services and marketing strategies. This processing is based on our legitimate business interests.

​7. Disclosure and Sharing of Your Personal Data

Your privacy is paramount. We will not sell, rent, or trade your personal data. We only disclose your data when it is necessary, and with strict confidentiality safeguards in place.

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  • Internal Disclosure: Your data is accessible only to authorized members of our team who require it to perform their duties related to your case.

  • Third-Party Disclosure: We may engage trusted third-party service providers to assist with our operations. These providers are strictly limited to using your data for the specific purposes we define and are bound by confidentiality agreements. These may include:

    • Web Hosting & Cloud Services: For secure data storage and Site operation.

    • Payment Processors: To securely handle all financial transactions.

    • Analytics Providers: To help us understand Site usage and improve our services (data is typically anonymized or pseudonymized for this purpose).

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  • Legal & Regulatory Disclosures: We may be legally compelled to disclose your data if required by law, court order, or to protect our legal rights in legal proceedings.

8. International Data Transfers

As a Canadian firm serving a global clientele, your data may be transferred, stored, and processed in jurisdictions outside of Canada. In such cases, we implement robust safeguards to ensure your data receives a level of protection equivalent to that required under Canadian law and the GDPR. This includes using data hosting services in jurisdictions with strong data protection laws and ensuring our third-party contracts include Standard Contractual Clauses (SCCs) where applicable.

9. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete that information.

10. Data Security and Integrity

We are dedicated to safeguarding your personal data. We implement a multi-layered security strategy, including:

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  • Technical Measures: Data encryption, firewalls, and regular security audits.

  • Physical Measures: Secure access controls to our physical premises and data storage facilities.

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Administrative Measures: Strict internal policies, access controls, and staff training to ensure data is handled responsibly.

11. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. This period is determined by the nature of our engagement and any legal obligations we may have.

12. Your Data Privacy Rights

Under applicable data protection laws, you have specific rights concerning your data. To exercise any of these rights, please contact our Data Privacy Officer.

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  • Right of Access: Request access to your data.

  • Right to Rectification: Request corrections to your data.

  • Right to Erasure: Request the deletion of your data ("Right to be Forgotten").

  • Right to Restriction: Request the temporary suspension of data processing.

  • Right to Data Portability: Request a copy of your data in a machine-readable format.

  • Right to Object: Object to the processing of your data for direct marketing.

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Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our data processing practices are non-compliant.

13. Our Comprehensive Cookie Policy

Our Site uses cookies to function properly, analyze usage, and personalize your experience. We use three main types:

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  • Essential Cookies: Strictly necessary for the Site to operate. You cannot opt out of these.

  • Performance Cookies: Collect anonymous data on how you use our Site to improve its functionality.

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Targeting Cookies: Track your Browse to serve relevant content. You can manage these preferences via our cookie banner or your browser settings.

14. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our Site with a revised effective date.

15. Contact and Data Privacy Officer

For any questions, concerns, or to exercise your privacy rights, please contact our designated Data Privacy Officer.
 

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